GS-Hydro is one of our many customers who have realized the benefits of using UDK’s certified project managers. “Besides being very professional and structured, they distinguish themselves by always providing the optimum solutions,” says Even Kristiansen, project owner at GS-Hydro.
GS-Hydro manufactures, develops, and delivers leak-free and reliable piping solutions for challenging conditions, including for the offshore and marine industries and for several land-based industries. The company is present in 17 countries and has over 600 piping specialists.
Last spring, a project was started to allow receipt of electronic customer orders placed through an EDI portal that are then sent straight to GS-Hydro’s ERP system using, among other solutions, Movex eCollaborator.
“We had an old solution that we wanted to streamline so that we can focus on other things and avoid having to manually process orders as much as possible,” says Even Kristiansen, project owner at GS-Hydro.
Lots of Positive Comments about UDK
According to Even, even before management approval of the project, UDK was seen internally as professional and quickly rose to the top as the natural choice for supplier.
“We knew that UDK had previously worked with the purchasing department. An internal dialogue with the department resulted in a number of positive reviews about UDK’s project management and solution. We informed management that there was a platform and a partnership in place which made it unnecessary to look at a third-party solution.”
There were three parties involved in the project, which began last spring: GS Hydro, which is also the project owner, UDK has been responsible for order processing, and Apper has been responsible for the EDI portal.
Structure, clarity, and results
Ståle R Moe at UDK was the project manager and Carina Nilsson led with her expertise in M3. UDK’s touchstones for the project have been structure, clarity, and focus on results.
UDK provides its project managers with the support and training they need to develop in their roles. The company has also developed its own project methodology that is constantly being improved. Several project managers decided to work toward certification to develop in their roles. A certification is not an education, but rather a validation of existing knowledge. Through project management certification, project managers expand their networks and gain proof of their expertise that is recognized internationally.
The certification process involves several stages, including the self-assessment of their skills and a written test. Moreover, the last few years, UDK has had an internal network where project managers support each other with methods, documentation, and other areas. UDK has also developed an internal toolbox for project management.
Good organization of projects
“They have been structured from day one and have established intermediate goals, they’ve provided timely feedback, and met every deadline,” says Even Kristiansen.
Mats Juhlin, solution manager for ERP systems at GS-Hydro, is also happy with how the project has been managed. “They have had a good structure, project design, and project planning with good control and plan for the project and clear control for who does what and when. In addition, the documentation has been good. These factors are important in many ways. Above all, they ensure that costs do not spiral out of control. Having a partner who we can work with also allows us to complete our followup planning and final planning in a good way.”
Most important is that UDK has provided GS-Hydro with the solutions they were looking for.
“An important factor has been that they always see more possibilities than limitations. UDK also distinguishes itself by presenting the most optimal solutions in every part of the project. They make sure they offer feasible proposals and have delivered a very good solution that meets our specifications,” according to Even Kristiansen.
He is also very pleased with UDK’s well-organized and effective meetings, that UDK has been willing to handle much of the communications through email, with UDK’s quick response to questions, and that UDK has asked critical questions.
Do you really need this?
“This is really how we want it. Everyone has greater needs and desires than what they included in their budgets. That is why it has been so valuable that UDK has made sure to prioritize and to ask good control questions, such as ‘do you really need this?’.”
Both Even and Mats are very pleased with how the project has been run. Mats points to the importance of meeting deadlines. “It is incredibly important and not very common in the industry. Projects often suffer delays, especially since the partner leading the project is often paid based on time and may not always have the right incentives to stay on schedule. But UDK has met the deadlines and delivered what we ordered. That’s worth a lot.”
We want to expand our collaboration
Even would like to go further and expand collaboration with UDK in other areas. “This has been a very successful project with good project management and lots of good people were involved. The success has grown out of the cooperation at the technical levels. I am going to be sharing with others at GS-Hydro that UDK is a professional organization with excellent project management.”
GS-Hydro Success Story pdf: