UDK combines a broad understanding of IT infrastructure with in-depth and cutting-edge expertise in IT security and administration.
Our assignments range from acting as a customer’s IT department, handling every imaginable issue, to individual measures within our areas of specialization. UDK is active throughout the Nordic market. UDK continues to take responsibility for its work even after delivery through our support organization. Support consists of specialists available to you during agreed time periods, which guarantees you receive support when you need it.
ServiceDesk Plus and Support Center let you monitor all your cases efficiently. Over 20,000 IT managers worldwide use ServiceDesk Plus to organize their cases and keep track of their IT equipment. By using UDK’s Single Sign On and Quick Reports add-ins, you get additional features such as printing several cases simultaneously and closing all the linking requests through the main case. It is easier and save you time.
“Service Desk has fundamentally changed our service and help desk work, with a very positive result.”
Christian Jansson, Support Manager at Eckerö Group